This channel is dedicated exclusively to directing complaints about legal violations by the organization or its members, under the terms and conditions of Law 2/2023, of February 20, regulating the protection of persons who report regulatory infractions and fight against corruption.

 If you have any doubts about other issues, you can contact us through other channels available on the website.


What are considered regulatory breaches?

Without being exclusive or limiting, they are considered to include:

  • Frauds and scams
  • Money laundering
  • Tax evasion or avoidance
  • Crimes against intellectual or industrial property
  • Unfair competition
  • Crimes against the market or consumers Internal corruption
  • Irregularities with Social Security or the Tax Agency
  • Violation of data protection regulations
  • Disclosure of business secrets
  • Embezzlement
  • Crimes against the environment and public health
  • Violation of workers’ rights


Some of the situations that could be reported via this channel are:

  • Possible illegal conduct and behaviors related to job performance,
  • Presumed lucrative management of company resources,
  • Situations of discrimination or sexual abuse,
  • Practices of corruption, thefts, frauds, etc.


Who can submit a communication?

Any person from the company and those external individuals who are or have been linked or related to it in a work or professional context.


How can I make a communication?

It can be made verbally, in writing, or in person following the steps indicated in the Confidential Complaints Channel form. Also, the communication can be anonymous.


How will the communication be processed?

It will be processed ensuring confidentiality and prohibition of retaliation against the reporting person.


What principles assist the reporting person?

The internal information system encompasses guarantees of confidentiality, non-retaliation, respect for independence, data protection, secrecy of communications, and proper practices of follow-up, investigation, and protection of the reporting person.